Customer support Representative- Check ’n Go/Allied Cash Loan
Do you realy enjoy supplying service that is excellent building lasting consumer relationships? Do you want to move beyond conventional jobs that are retail begin to build your job? Have you got curiosity about being part of an industry-leading monetary solutions business? Do you want to help make your following move? In that case, we wish to speak with you!
Breakdown of Part and Key Accountabilities:
Our Customer Service Associates have reached one’s heart of that which we do at Check ‚Go and Allied advance loan, both right an element of the Axcess Financial group of businesses. Every day in towns and towns in the united states, these are generally greeting customers, processing applications, responding to inquiries about items, marketing new items, and much more — all because of the aim of delighting our valued clients. We offer cash solutions for genuine people and make an effort to function as the very first option for everyday economic solutions. Our team users concentrate on building relationships to make sure client requirements are now being offered utilizing the most readily useful items we could provide.
- Relationship management: place our clients at the center of every thing we do. Exemplify our Product Sales culture. Provide and teach clients regarding the item portfolio. Escalate problems towards the shop Manager, DDO, and Corporate Office if not able to resolve the problem straight aided by the client.
- Cash maneuvering: Handle and count currency, money, and coins to add building a money cabinet, counting money deposits, going cash from protected safe to cash cabinet along with other money control needs. Accountable for bank deposits or bank pick-ups. Balance specific batch receipts with shop sales reports at end of time and help with resolving over/shorts as required.
- Loan processing: Perform necessary customer verifications to validate information presented. Accurately process payday loans VT loans and deals per business policy.
- Conformity: accountable for conformity with company/State policy and procedures Federal that is including regulation applicable.
- Inbound/Outbound calls: response phone inquiries in reaction to general concerns, client applications, needs or any other dilemmas. Spot outgoing client courtesy and collection phone telephone telephone calls prior to federal laws and store working procedures.
- Brand Ambassador: improve the Check ’n get brand skillfully and guarantee shop look (external and internal) is maintained to business criteria. Help in the execution of most Company marketing plans and programs, ensuring accurate and prompt set-up, exemplary execution and within founded due dates.
Minimal Education and Experience Involved:
- 2 yrs sales that are previous customer support experience chosen.
- Couple of years cash managing experience chosen.
- Should have own private transportation that is reliable conformity with posted policy and procedure. This could NOT add public transport, transport from household or buddies. Must maintain a valid license and legitimate auto insurance while utilized by the business.
Also, you can expect: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, term life insurance), a good premium time off system, 401k retirement plan, tuition reimbursement, and a work environment that is engaging.
About Axcess Financial:
We have been an independently held business headquartered Cincinnati, Ohio who provides revolutionary credit solutions that empower clients to address their individual funds whenever, where and just how they desire. It is our mission to have people the income they require whenever they require it. We be sure we achieve this in a real method this is certainly accountable and inside their means.
Dedication to Diversity:
Axcess is dedicated to employing and keeping a workforce that is diverse. We have been proud to be an Equal Opportunity/Affirmative Action-Employer, making choices without reference to competition, color, religion, sex, sex identity or expression, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or just about any class that is protected.
This publishing is supposed to explain the nature that is general of work expected to be done and it is maybe maybe not an extensive range of all responsibilities, duties and abilities needed for the positioning.
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